Term Paper on Recruitment, Selection, and Retention
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KFC Corporation, has its headquarters in Louisville, Kentucky. It is the world's most popular chicken restaurant chain, specializing in Original Recipe®, Extra Crispy™, Twister® and Colonel's Crispy Strips® chicken with homestyle side offerings.
Every day, nearly eight million customers are served around the world. KFC's menu includes Original Recipe® chicken -- made with the same great taste Colonel Harland Sanders created more than a half-century ago. Customers around the globe also enjoy more than 300 other products -- from a Chunky Chicken Pot Pie in the United States to a salmon sandwich in Japan to a fish fillet sandwich in Pakistan. KFC is one the world’s best known and loved brands today, but this would not have been possible without its employees. KFC’s HRM practices are the topic of discussion for this paper, and emphasis will be placed on the recruitment, selection and retention practices at KFC (KFC Official Site, 2004).
Recruitment and Selection at KFC:
Part of KFC’s recruitment strategy is to offer employees high-quality options such as potential for advancement, company reputation, benefits package and salary scale. When KFC was looking for senior executives who could run a business, for two years it scoured the management teams across various industries and offered senior executives of companies like Coca Cola attractive benefits and a better salary scale to get them on the team. These executives were promised quick advancement on their jobs, and apparently given such incentives to join that most of the people offered jobs joined KFC even though they were told before hand that at immediate present, no senior position was vacant. Hence, KFC’s attractive salary and benefits package is an effective lure for potential employees (Rigdon, 1991).
For example, among the benefits package that KFC offers, is a medical coverage and prescription benefits, dental coverage, vision/hearing coverage, life and disability insurance, a 410k...