Diagnostic essay : Explain the importance of effective communication skills in nursing
Word Count: 905
It is vital that nurses use effective communication in their work as their main role is to care for vulnerable individuals who can sometimes need the reassurance of a professional body at there time of need. Certain individuals can feel scared and lonely whilst in hospital and with the listening skills of a nurse they can have a sense of belonging as they feel that someone understands and respects how they feel. Nurses use there communication skills everyday in their work, verbally and non verbally. As part of their non verbal skills they use touch, which is a very effective skill for a nurse …show more content…
the nurse takes in what is said and may repeat it to the client to make sure they understood right in what they were saying so the service user understands so there is no confusion. This is very important as a patient might not fully understand when giving consent to a certain treatment. Nurses must also use reflection listening as they also need to understand as patient reflect their feelings in their words. Carl Rogers (1951) founded reflective listening and stated that it is a client centred approach used in care settings to help patients involved in practice. the patient is able to talk freely whilst the nurse not only listens but understands focusing on the main problem in order to give the best possible care …show more content…
They also need to have a good understanding of the patients needs and want to communicate with other members of multi disciplinary team. Within the client centred therapy the interpersonal interaction reflective listening a rapport is formed between the patient and nurse this is because they are on the same wave length as each other as they understand how each other is feeling. Nurses use empathy to completely understand how their patients feel.
For a client with a hearing disability they communicate a lot through facial expression, body language and lip reading. A nurse 's body language is used as a great part of communicating and more with individuals who are deaf as they can understand emotions and feelings through this as it can be used in hospitals whilst being consulted. This is why nurses body language must always be open and positive as it could confuse individuals.
As nurses also work as part of a team with colleagues using formal effective communication not only informal. A good nurse will know when to use these skills