Preview

PeachvsCampusComputers

Powerful Essays
Open Document
Open Document
2636 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
PeachvsCampusComputers
Simulation 1: Peach Computers vs Campus Computers
Peach Computers Negotiator:

Campus Computers Negotiator:

Negotiating Background
Before reading the Peach Computers information, before even being assigned the Simulation, it was my goal to focus on collaborative negotiation strategies. I have been involved in a huge number of negotiations in my career, from sales, to salary, to contracts, etc.
However, my strategy was more competitive. I grew up in a competitive household and continued into various sale and business management positions. I saw negotiations as an opportunity for me to win, to gain the biggest piece of pie, and for the other side to, perhaps not lose, but not win as well as I had. It was typically easy for me to “win” because I was usually the person in the power position. Also, I was in prime practice; when you are constantly selling, negotiating, and training others to do the same it becomes second nature and all the customers have very similar “issues” that you must negotiate around. When my negotiations failed I had the power to walk away from a deal.
Despite this competitive nature I was always aware of leaving the customer happy. It was no surprise to me that one of the key learning’s from the book on solving joint problems and claiming value is to be “assertive and empathetic” (pg 105). Ultimately, people want to feel that you understand them and want what’s best for them even when they are giving thousands of dollars to you. If you are a good negotiator, they won’t feel like they have paid you or your company thousands of dollars, rather they have invested in their future happiness. Never the less, it was always me gaining the bigger slice of the financial pie.
Once in business school I learned more about the collaborative theory, the win-win rather than the win-lose. Mostly, I was just tired of being competitive and the idea of building a bigger pie, rather than slicing the existing pie appealed to me. However, teaching a competitive dog

You May Also Find These Documents Helpful

  • Satisfactory Essays

    The customer is always right when working in customer service. This means never arguing with a customer. If you disagree, you can politely let them know you do not want to talk about the topic and are welcome to change the topic to a more pleasant one to converse about.…

    • 521 Words
    • 3 Pages
    Satisfactory Essays
  • Satisfactory Essays

    4. to show that the person is being listened to using appropriate communication, to reassure the person you believe to report it…

    • 510 Words
    • 3 Pages
    Satisfactory Essays
  • Satisfactory Essays

    HROB 155 Study Notes

    • 6397 Words
    • 26 Pages

    Fisher & Ury, 2011. In Conclusion & Question 10: “Can the way I negotiate really make a…

    • 6397 Words
    • 26 Pages
    Satisfactory Essays
  • Satisfactory Essays

    Jerry Maguire-Case Study

    • 291 Words
    • 2 Pages

    For our case study assignment we watched a short part from Jerry Maguire movie. In this movie Jerry Maguire is a sport agent. This kind of job was always his dream. But he is not happy in his job. He hates himself and what he became. He hates the company that was all about money. He learned when he first started, that the job of a sports agent is mostly about personal relationship, caring for people doing business with and meeting their needs. He writes a new mission statement for his company, for the future of it. He wants to make it a company he would like to work for. He thinks that the most important thing is to have fewer clients, which they can take better care of. Fewer clients mean less money for the company which is oriented mostly in making a lot of money. He writes a little book about this mission statement about what we think but never say loud and put it in every mailbox of every employee. The next day when everybody reads it or is still reading, people are clapping to Jerry Maguire even though they know almost for sure he was going to be fired for that.…

    • 291 Words
    • 2 Pages
    Satisfactory Essays
  • Good Essays

    Powell, M. Exworthy, M. and Berney, L. (2001) Playing the Game of Partnership, in Sykes, R. et al (2001)…

    • 6125 Words
    • 25 Pages
    Good Essays
  • Powerful Essays

    It is important to respond to an individual’s reactions when communicating because of the individual’s needs. So you can provide an accurate response, to promote empathy and a shared understanding to avoid the individual becoming more distressed, frustrated or confused.…

    • 694 Words
    • 3 Pages
    Powerful Essays
  • Good Essays

    Outside the negotiation simulation all participants have an association with one another that lies in the middle of the relationship spectrum between stranger and friend (Shell, 2006, p. 67), known as a working relationship. Between some participants, this relationship leans more to friendship. Research has shown that there is an inverse relationship between relationship and bargaining intensity. The closer the relationship the more a bargainer will soften their style to minimize conflict and engage in equality norms (Shell, 2006, pp. 66-67). Nevertheless, very high stakes can spur the competitive spirit in close friends or associates (Shell, 2006, p.…

    • 1011 Words
    • 5 Pages
    Good Essays
  • Better Essays

    It allows for us to understand the person we are communicating with clearly. In health and social care this is a very important factor. Before communicating with service users about their health or social care, it is essential that they have a full understanding, as a break down in understanding can cause a lot of distress and anxiety to the service user. It also allows for the career to think about that which they will say, before they say it. It is important that careers approach the service users with the most empathy as possible. Stage 2 of the process allows the communicator to ensure they are going to give the right message before they give it. It allows them to ensure the setting is appropriate, and that they are going to give the right means of communication, as well as the tone of voice and choice of words they will use are correct.…

    • 2125 Words
    • 9 Pages
    Better Essays
  • Good Essays

    Growing up, I was never naturally athletic and very injury prone. Regardless of these issues, I always remained determined and strived to accomplish my goals. As I enter high school one of my main goals was to make the varsity tennis team. During my freshmen year I practiced every day for the first 3 months of school hoping that I could just make the team. Unfortunately I tore a ligament in my wrist for the second time which prevented me from practicing till right before the tennis season started. I ended barely making the JV team which was very disappointing, but it only motivated me for next year. In my heart I knew that I if I was determined enough I could play varsity next year on my own merit. As I progressed through the sophomore year,…

    • 377 Words
    • 2 Pages
    Good Essays
  • Satisfactory Essays

    People say everyone's a winner. I really didn’t believe that when I was little. So when I was still playing tee-ball (baseball that little kids play with a tee) and I was in the championship game, I was going for blood. It was late 2008 and I was playing for the GBSF (Green Baseball Softball Federation) team named “The Aeros.” We wore purple, black and had the Akron Aeros baseball team’s logo embroidered on our hats. So anyway, this particular season, we “Titans of Tee-Ball” went undefeated. I believe we went 14-0 or something like that. It was a very crazy season, especially the championship game; but we will get back to that later. I faintly remember one particular game…

    • 648 Words
    • 3 Pages
    Satisfactory Essays
  • Good Essays

    From an early age, we often hear the saying "It's not the winning, it's the taking part that counts"…

    • 451 Words
    • 2 Pages
    Good Essays
  • Good Essays

    Sadly, my enjoyment of baseball was short-lived. As I transitioned into middle school, the sport became overly competitive and far…

    • 467 Words
    • 2 Pages
    Good Essays
  • Good Essays

    Kino Der Toten: Analysis

    • 1328 Words
    • 6 Pages

    Any time we played a game, I hated to lose. When I did lose, I would try again. Over and over until I won.…

    • 1328 Words
    • 6 Pages
    Good Essays
  • Best Essays

    Katzenbach, J. R., and D. K. Smith. 1993. The wisdom of teams. Boston: Harvard Business…

    • 1624 Words
    • 7 Pages
    Best Essays
  • Good Essays

    It’s about taking the initiative to understand others, being comfortable and confident in whom I am while supporting and asking questions in order to gain knowledge about others.…

    • 778 Words
    • 4 Pages
    Good Essays

Related Topics