Om 335 Operations Management, Spring 2012 Unique Numbers: 03870
OM 335 OPERATIONS MANAGEMENT, Spring 2012 Unique Numbers: 03870
MEETINGS MW 11:00 AM – 12:30 PM UTC 1.146
INSTRUCTOR Name: Sridhar Seshadri Office: CBA 6.446 Email: Sridhar.Seshadri@mccombs.utexas.edu Office hours: Tuesday and Thursday 11:00 PM to12:00PM Or by appointment
TEACHING FELLOWS: Qi Wu (qi.wu@phd.mccombs.utexas.edu) Office: CBA 3.332A Office Hours: TBA
COURSE DESCRIPTION Operations Management is the discipline of designing, managing and controlling business processes to achieve the performance targets of the firm, as well as, sustain its competitive edge. Every successful firm has superior operations in at least one dimension. Customers seek the goods and services of these firms for that element of superiority. The firm attempts to maintain its edge so that it can obtain higher profits, increase market share, and attract resources to enable its continued competitive operations. In this course we first learn how Operations Management provides competitive advantage to firms. Then, we proceed to understanding how processes influence cost and time. In the third part of the course we learn how to design processes when there is variability either in demand or in supply. In this part of the course we study operations that span multiple enterprises or supply chains and examine how world class firms manage their operations. In the fourth module we study quality management and how firms achieve world class quality. COURSE OBJECTIVES To provide you with the framework and concepts necessary to understand how Operations Management enables firms to obtain competitive advantage. To provide you with the tools necessary to carry out basic process analysis including process flow charting, capacity, cost and time calculations, and identify and evaluate opportunities for process improvement. To provide you with the tools necessary to model and evaluate the impact of demand and supply uncertainty on operations and supply chains. PRE-REQUISITES Credit or registration
MEETINGS MW 11:00 AM – 12:30 PM UTC 1.146
INSTRUCTOR Name: Sridhar Seshadri Office: CBA 6.446 Email: Sridhar.Seshadri@mccombs.utexas.edu Office hours: Tuesday and Thursday 11:00 PM to12:00PM Or by appointment
TEACHING FELLOWS: Qi Wu (qi.wu@phd.mccombs.utexas.edu) Office: CBA 3.332A Office Hours: TBA
COURSE DESCRIPTION Operations Management is the discipline of designing, managing and controlling business processes to achieve the performance targets of the firm, as well as, sustain its competitive edge. Every successful firm has superior operations in at least one dimension. Customers seek the goods and services of these firms for that element of superiority. The firm attempts to maintain its edge so that it can obtain higher profits, increase market share, and attract resources to enable its continued competitive operations. In this course we first learn how Operations Management provides competitive advantage to firms. Then, we proceed to understanding how processes influence cost and time. In the third part of the course we learn how to design processes when there is variability either in demand or in supply. In this part of the course we study operations that span multiple enterprises or supply chains and examine how world class firms manage their operations. In the fourth module we study quality management and how firms achieve world class quality. COURSE OBJECTIVES To provide you with the framework and concepts necessary to understand how Operations Management enables firms to obtain competitive advantage. To provide you with the tools necessary to carry out basic process analysis including process flow charting, capacity, cost and time calculations, and identify and evaluate opportunities for process improvement. To provide you with the tools necessary to model and evaluate the impact of demand and supply uncertainty on operations and supply chains. PRE-REQUISITES Credit or registration
Links: Visit the American Quality Control Society 's website: http://www.asq.org SESSION 28: Quality Management Conclusions & Debrief of OPT Exercise SESSION 29: FINAL EXAM REVIEW 15