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Merger Memo 1

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Merger Memo 1
Merger Memo
Learning Team B: Kathryn Alvino, Nadia Ge, Delores Jones, Wanda Soderberg-Beck
University of Phoenix

Author Note:
This paper is being submitted on January 30, 2015, for Dr. Kale Kruger’s HCS/514 Managing in Today’s Health Care Organizations course.

Merger Memo
MEMORANDUM
TO: All Employees
FROM: Management Team
DATE: January 30, 2015
SUBJECT: Healthcare International Organization Merger
CC: Leadership Team

In response to the recent merging of Healthcare International and Care Alliance Health Systems, the management teams of both medical facilities has come together to write a memo on the merger and the effect that it will have within our new organization. Our organization will now be called Care Alliance International Systems. This memo will discuss how the merger will affect our organizational culture (on products and services), how organizational behavior affects overall quality, and how organizational behavior affects competition and human relations. In addition to that, this memo will review how job design, work processes, and performance expectations effect our organization. Lastly, this memo will discuss how the management team will ensure the success of the new Care Alliance International systems.
Organizational Culture: Care Alliance Health Systems is dedicated to providing a healthy culture within our facilities so that we may maintain our spirit of excellence with our customer service. There are several impacts of organizational culture on products and services that includes all of the following: company culture, talent, and service excellence. The culture of an organization consists of shared values and beliefs established by an organization’s leaders and managers, then communicated and reinforced through multiple methods. The employee’s perceptions, understanding, and ultimately behavior portrayed in the workplace will determine the organization’s success. Research has shown if an



References: Cain, C., Haque, S. (April 2015). Organizational Workflow and Its Impact on Work Quality. NCBI Bookshelf Denison, D.R., Mishra, A.K. (Nov. 2012). Organizational culture: Does a company’s culture affect organizational performance and effectiveness? SHRM Glickman, S.W., Baggett, K.A., Krubert, C.G., Peterson, E.D., Schulman, K.A. (2007). Promoting quality: The health-care organization from a management perspective. Liebler, J.G., McConnell, C.R. (2012). Management Principles for Health Professionals, 6th Ed. Jones & Bartlett Learning O’Hagan, J., Persaud, D. (April/June 2009). Creating a Culture of Accountability in Health Care. Lippincott Nursing Center.Com Sheppeck, M., Militello, J. (2014). An Exploratory Study of Organization Design Configurations in Health Care Delivery Organizations. University of St. Thomas. Journal of Health and Human Services Administration. Summer 2014. Sweeny, M. (2011). The impact of a healthy organizational culture on customer service. Retrieved from http://www.brighthub.com/office/human-resources/articles/121405.aspx Taplin, S

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