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Manifesto for School Prefect
The Case Study as a Research Method
Uses and Users of Information -- LIS 391D.1 -- Spring 1997

Introduction
Case study research excels at bringing us to an understanding of a complex issue or object and can extend experience or add strength to what is already known through previous research. Case studies emphasize detailed contextual analysis of a limited number of events or conditions and their relationships. Researchers have used the case study research method for many years across a variety of disciplines. Social scientists, in particular, have made wide use of this qualitative research method to examine contemporary real-life situations and provide the basis for the application of ideas and extension of methods. Researcher Robert K. Yin defines the case study research method as an empirical inquiry that investigates a contemporary phenomenon within its real-life context; when the boundaries between phenomenon and context are not clearly evident; and in which multiple sources of evidence are used (Yin, 1984, p. 23).
Critics of the case study method believe that the study of a small number of cases can offer no grounds for establishing reliability or generality of findings. Others feel that the intense exposure to study of the case biases the findings. Some dismiss case study research as useful only as an exploratory tool. Yet researchers continue to use the case study research method with success in carefully planned and crafted studies of real-life situations, issues, and problems. Reports on case studies from many disciplines are widely available in the literature.
This paper explains how to use the case study method and then applies the method to an example case study project designed to examine how one set of users, non-profit organizations, make use of an electronic community network. The study examines the issue of whether or not the electronic community network is beneficial in some way to non-profit organizations and what those benefits might be.



Bibliography: Busha, C. H., & Harter, S. P. (1980). Research methods in librarianship, techniques and interpretation. New York: Academic Press. Chang, H DuMont, R. R. (1975). The large urban public library as an agency of social reform, 1890-1915. Unpublished doctoral dissertation, University of Pittsburgh, Pennsylvania. Eisenhardt, K Emory, C. W., & Cooper, D. R. (1991). Business research methods. (4th ed.). Boston, MA: Irvin. Goldhor, H Hamel, J. (with Dufour, S., & Fortin, D.). (1993). Case study methods. Newbury Park, CA: Sage. Harris, S., & Sutton, R Lawson, V. (1971). Reference service in university libraries, two case studies. Unpublished doctoral dissertation, Columbia University, New York. McAdams, D McClure, C. R., & Hernon, P. (Eds.). (1991). Library and information science research: perspectives and strategies for improvement. Norwood, NJ: Ablex. Miles, M Miller, F. (1986). Use, appraisal, and research: A case study of social history. The American Archivist: 49(4), 371-392. Paris, M Patton, M. Q. (1980). Qualitative evaluation methods. Beverly Hills, CA: Sage. Powell, R Schindler, D. (1996). Urban youth and the frail elderly: Reciprocal giving and receiving. New York: Garland. Simons, H Stake, R. E. (1995). The art of case study research. Thousand Oaks, CA: Sage. Swisher, R., & McClure, C Taylor, R. S. (1967). Question-negotiation and information-seeking in libraries. Bethlehem, PA: Center for the Information Sciences. U.S Weiss, C.H., & Bucuvala, M. J. (1980). Social science research and decision-making. New York: Columbia University Press. Wholey, J Yin, R. K. (1984). Case study research: Design and methods. Newbury Park, CA: Sage.

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