Essay Rough Draft
Michelle Fanaselle
Mr. Heikes
College Writing 1101
Classification Essay
10 February 2015
Three Types of FastFood Customers
The fastfood industry is known to serve millions of hungry customers per day, but the types of people who eat at these establishments were unknown to me until I worked at one. Most customers don't pay a lot of mind to the crew members at these sort of restaurants, but the workers notice them and are mindful of their patterns. Through my work in this enterprise I've been able to classify the frequency of a customers visits by their behaviors into three categories: the
"Irarelyeathere" customers, the
"I'mhereenoughtoknowthemenu"
customers and the
"I'mherealmosteveryday"
customers.
The
"Irarelyeathere" customers tend to stand out at a fast food restaurant. They don't know the menu and spend a lot of time staring at it before they're ready to order. They may ask the ordertaker a lot of questions about items including but not limited to:
What all comes on that? How much is that? What comes in a meal?
And so on. They may grow easily confused by questions and the routine procedures regarding their order. These customers aren't particularly known for being rude, as they feel out of their element and are relatively grateful for the patience of the ordertaker. If an ordertaker receives too many of these types of customers consecutively he/she may grow annoyed, but they aren't nearly the most difficult customers he/she will have to deal with in this type of job.
The
"I'mhereenoughtoknowthemenu" customers often don't stand out. They could be considered the
"average"
customer crew members deal with. They take little time before ordering their food and are usually prepared for the questions and procedures but in some cases may fumble a bit. Depending on the customer's personality and social status, the temperament they exhibit varies greatly. Some may act profoundly impolite,
Mr. Heikes
College Writing 1101
Classification Essay
10 February 2015
Three Types of FastFood Customers
The fastfood industry is known to serve millions of hungry customers per day, but the types of people who eat at these establishments were unknown to me until I worked at one. Most customers don't pay a lot of mind to the crew members at these sort of restaurants, but the workers notice them and are mindful of their patterns. Through my work in this enterprise I've been able to classify the frequency of a customers visits by their behaviors into three categories: the
"Irarelyeathere" customers, the
"I'mhereenoughtoknowthemenu"
customers and the
"I'mherealmosteveryday"
customers.
The
"Irarelyeathere" customers tend to stand out at a fast food restaurant. They don't know the menu and spend a lot of time staring at it before they're ready to order. They may ask the ordertaker a lot of questions about items including but not limited to:
What all comes on that? How much is that? What comes in a meal?
And so on. They may grow easily confused by questions and the routine procedures regarding their order. These customers aren't particularly known for being rude, as they feel out of their element and are relatively grateful for the patience of the ordertaker. If an ordertaker receives too many of these types of customers consecutively he/she may grow annoyed, but they aren't nearly the most difficult customers he/she will have to deal with in this type of job.
The
"I'mhereenoughtoknowthemenu" customers often don't stand out. They could be considered the
"average"
customer crew members deal with. They take little time before ordering their food and are usually prepared for the questions and procedures but in some cases may fumble a bit. Depending on the customer's personality and social status, the temperament they exhibit varies greatly. Some may act profoundly impolite,